/* AI Chatbot Widget Styles - Green & White Theme */
#chatbot-widget {
    position: fixed;
    bottom: 20px;
    right: 20px;
    z-index: 9999;
    font-family: var(--font-family);
}

/* Toggle Button Wrapper */
.chatbot-toggle-wrapper {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 8px;
}

.chatbot-label {
    font-size: 11px;
    font-weight: 600;
    color: var(--text-dark);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    opacity: 0.8;
}

/* Round Toggle Button */
#chatbot-toggle {
    width: 60px;
    height: 60px;
    border-radius: 50%;
    background: transparent;
    color: white;
    border: none;
    cursor: pointer;
    box-shadow: 
        0 6px 16px rgba(0, 168, 89, 0.4),
        0 3px 6px rgba(0, 0, 0, 0.2);
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    position: relative;
    overflow: hidden;
    padding: 0;
}

#chatbot-toggle::before {
    content: '';
    position: absolute;
    top: 0;
    left: -100%;
    width: 100%;
    height: 100%;
    background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.2), transparent);
    transition: left 0.5s;
}

#chatbot-toggle:hover::before {
    left: 100%;
}

#chatbot-toggle:hover {
    transform: translateY(-2px) scale(1.05);
    box-shadow: 
        0 8px 20px rgba(0, 168, 89, 0.5),
        0 4px 10px rgba(0, 0, 0, 0.3);
}

#chatbot-toggle:hover .chatbot-icon-image {
    transform: scale(1.1);
}

#chatbot-toggle:active {
    transform: translateY(0) scale(0.95);
    box-shadow: 
        0 4px 12px rgba(0, 168, 89, 0.3);
}

#chatbot-toggle .chatbot-icon-image {
    width: 100%;
    height: 100%;
    object-fit: cover;
    border-radius: 50%;
    display: block;
    transition: transform 0.3s ease;
}

#chatbot-toggle .minimize-icon {
    display: none;
    font-size: 20px;
    text-shadow: 0 1px 2px rgba(0, 0, 0, 0.2);
    transition: transform 0.3s ease;
    position: absolute;
    color: black;
    z-index: 1;
}

#chatbot-widget.active #chatbot-toggle .chatbot-icon-image {
    display: none;
}

#chatbot-widget.active #chatbot-toggle .minimize-icon {
    display: block;
}

#chatbot-widget.minimized #chatbot-toggle .minimize-icon {
    transform: rotate(180deg);
}

#chatbot-widget.minimized #chatbot-toggle .chatbot-icon-image {
    display: block;
}

#chatbot-container {
    position: absolute;
    bottom: 90px;
    right: 0;
    width: 400px;
    height: 520px;
    max-height: 68vh;
    background: white;
    border-radius: 20px;
    box-shadow: 
        0 20px 60px rgba(0, 0, 0, 0.2),
        0 8px 24px rgba(0, 168, 89, 0.15),
        inset 0 1px 0 rgba(255, 255, 255, 0.9);
    display: none;
    flex-direction: column;
    overflow: hidden;
    border: 2px solid var(--primary-green);
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    transform-origin: bottom right;
}

#chatbot-widget.active #chatbot-container {
    display: flex;
    animation: slideUp 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}

#chatbot-widget.minimized #chatbot-container {
    display: none;
}

@keyframes slideUp {
    from {
        opacity: 0;
        transform: translateY(20px) scale(0.95);
    }
    to {
        opacity: 1;
        transform: translateY(0) scale(1);
    }
}

#chatbot-header {
    background: linear-gradient(135deg, var(--primary-green), var(--primary-green-dark));
    color: white;
    padding: 18px 20px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    border-bottom: 2px solid var(--primary-green-dark);
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1);
}

#chatbot-header .header-left {
    display: flex;
    align-items: center;
    gap: 12px;
    flex: 1;
}

#chatbot-header h3 {
    margin: 0;
    font-size: 17px;
    font-weight: 600;
    display: flex;
    align-items: center;
    gap: 10px;
    text-shadow: 0 1px 2px rgba(0, 0, 0, 0.1);
}

#chatbot-header .header-btn {
    width: 32px;
    height: 32px;
    border-radius: 50%;
    background: rgba(255, 255, 255, 0.2);
    border: none;
    color: white;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.2s ease;
    font-size: 14px;
}

#chatbot-header .header-btn:hover {
    background: rgba(255, 255, 255, 0.3);
    transform: scale(1.1);
}

#chatbot-header .bot-status {
    width: 8px;
    height: 8px;
    background: #4ade80;
    border-radius: 50%;
    animation: pulse 2s infinite;
}

@keyframes pulse {
    0%, 100% { opacity: 1; }
    50% { opacity: 0.5; }
}

#chatbot-messages {
    flex: 1;
    overflow-y: auto;
    padding: 20px;
    background: #f8f9fa;
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.chatbot-message {
    display: flex;
    gap: 10px;
    animation: fadeIn 0.3s ease;
}

@keyframes fadeIn {
    from { opacity: 0; transform: translateY(10px); }
    to { opacity: 1; transform: translateY(0); }
}

.chatbot-message.bot {
    justify-content: flex-start;
}

.chatbot-message.user {
    justify-content: flex-end;
}

.message-bubble {
    max-width: 75%;
    padding: 12px 16px;
    border-radius: 18px;
    word-wrap: break-word;
    line-height: 1.5;
    font-size: 14px;
}

.chatbot-message.bot .message-bubble {
    background: white;
    color: var(--text-dark);
    border: 1px solid var(--border-color);
    border-bottom-left-radius: 4px;
}

.chatbot-message.user .message-bubble {
    background: var(--primary-green);
    color: white;
    border-bottom-right-radius: 4px;
}

.message-time {
    font-size: 11px;
    color: var(--text-light);
    margin-top: 4px;
    padding: 0 4px;
}

.chatbot-message.user .message-time {
    text-align: right;
}

#chatbot-input-area {
    padding: 15px;
    background: white;
    border-top: 2px solid var(--border-color);
    display: flex;
    flex-direction: column;
    gap: 10px;
}

#chatbot-input-wrapper {
    display: flex;
    gap: 8px;
    align-items: center;
}

#chatbot-input {
    flex: 1;
    padding: 12px 16px;
    border: 2px solid var(--border-color);
    border-radius: 24px;
    font-size: 14px;
    outline: none;
    transition: border-color 0.3s;
}

#chatbot-input:focus {
    border-color: var(--primary-green);
}

#chatbot-send {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: var(--primary-green);
    color: white;
    border: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.3s;
    font-size: 18px;
}

#chatbot-send:hover {
    background: var(--primary-green-dark);
    transform: scale(1.05);
}

#chatbot-send:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

#chatbot-typing {
    display: none;
    padding: 12px 16px;
    background: white;
    border: 1px solid var(--border-color);
    border-radius: 18px;
    border-bottom-left-radius: 4px;
    max-width: 75px;
}

#chatbot-typing.active {
    display: block;
}

.typing-dots {
    display: flex;
    gap: 4px;
}

.typing-dot {
    width: 8px;
    height: 8px;
    background: var(--text-light);
    border-radius: 50%;
    animation: typing 1.4s infinite;
}

.typing-dot:nth-child(2) {
    animation-delay: 0.2s;
}

.typing-dot:nth-child(3) {
    animation-delay: 0.4s;
}

@keyframes typing {
    0%, 60%, 100% { transform: translateY(0); }
    30% { transform: translateY(-10px); }
}

/* Support Ticket Form Styles */
#ticket-form {
    display: none;
    padding: 20px;
    background: white;
}

#ticket-form.active {
    display: block;
}

.ticket-form-group {
    margin-bottom: 15px;
}

.ticket-form-group label {
    display: block;
    margin-bottom: 6px;
    font-weight: 500;
    color: var(--text-dark);
    font-size: 13px;
}

.ticket-form-group input,
.ticket-form-group textarea {
    width: 100%;
    padding: 10px 12px;
    border: 2px solid var(--border-color);
    border-radius: 8px;
    font-size: 14px;
    font-family: var(--font-family);
    outline: none;
    transition: border-color 0.3s;
}

.ticket-form-group input:focus,
.ticket-form-group textarea:focus {
    border-color: var(--primary-green);
}

.ticket-form-group textarea {
    resize: vertical;
    min-height: 80px;
}

.ticket-file-upload {
    position: relative;
    display: inline-block;
    width: 100%;
}

.ticket-file-input {
    position: absolute;
    opacity: 0;
    width: 100%;
    height: 100%;
    cursor: pointer;
}

.ticket-file-label {
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 12px;
    border: 2px dashed var(--border-color);
    border-radius: 8px;
    background: var(--bg-light);
    cursor: pointer;
    transition: all 0.3s;
    font-size: 13px;
    color: var(--text-gray);
}

.ticket-file-label:hover {
    border-color: var(--primary-green);
    background: rgba(0, 168, 89, 0.05);
}

.ticket-file-name {
    margin-top: 8px;
    font-size: 12px;
    color: var(--primary-green);
    display: none;
}

.ticket-file-name.active {
    display: block;
}

.ticket-buttons {
    display: flex;
    gap: 10px;
    margin-top: 15px;
}

.ticket-btn {
    flex: 1;
    padding: 10px;
    border: none;
    border-radius: 8px;
    font-size: 14px;
    font-weight: 500;
    cursor: pointer;
    transition: all 0.3s;
}

.ticket-btn-primary {
    background: var(--primary-green);
    color: white;
}

.ticket-btn-primary:hover {
    background: var(--primary-green-dark);
}

.ticket-btn-secondary {
    background: var(--bg-light);
    color: var(--text-dark);
    border: 2px solid var(--border-color);
}

.ticket-btn-secondary:hover {
    background: var(--border-color);
}

/* Quick Actions */
.chatbot-quick-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-top: 10px;
}

.quick-action-btn {
    padding: 8px 12px;
    background: white;
    border: 1px solid var(--border-color);
    border-radius: 20px;
    font-size: 12px;
    cursor: pointer;
    transition: all 0.3s;
    color: var(--text-dark);
}

.quick-action-btn:hover {
    background: var(--primary-green);
    color: white;
    border-color: var(--primary-green);
}

/* Scrollbar Styling */
#chatbot-messages::-webkit-scrollbar {
    width: 6px;
}

#chatbot-messages::-webkit-scrollbar-track {
    background: transparent;
}

#chatbot-messages::-webkit-scrollbar-thumb {
    background: var(--border-color);
    border-radius: 3px;
}

#chatbot-messages::-webkit-scrollbar-thumb:hover {
    background: var(--text-light);
}

/* Ticket Suggestion */
.ticket-suggestion {
    margin-top: 12px;
    animation: fadeIn 0.3s ease;
}

.ticket-suggestion-content {
    background: linear-gradient(135deg, #f8f9fa, #e9ecef);
    border: 2px solid var(--primary-green);
    border-radius: 12px;
    padding: 16px;
    text-align: center;
}

.ticket-suggestion-content p {
    margin: 0 0 12px 0;
    color: var(--text-dark);
    font-size: 14px;
    font-weight: 500;
}

.ticket-suggestion-btn {
    background: var(--primary-green);
    color: white;
    border: none;
    border-radius: 8px;
    padding: 10px 20px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.3s ease;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    box-shadow: 0 2px 8px rgba(0, 168, 89, 0.3);
}

.ticket-suggestion-btn:hover {
    background: var(--primary-green-dark);
    transform: translateY(-2px);
    box-shadow: 0 4px 12px rgba(0, 168, 89, 0.4);
}

.ticket-suggestion-btn:active {
    transform: translateY(0);
}

/* Responsive */
@media (max-width: 480px) {
    #chatbot-container {
        width: calc(100vw - 40px);
        right: 20px;
        bottom: 90px;
    }
    
    #chatbot-toggle {
        width: 55px;
        height: 55px;
    }
    
    .chatbot-label {
        font-size: 10px;
    }
}